Protection for every chapter, commute, and vacation

Yes, and on an e-reader, that's the claim that matters most. The screen is essentially the device, so a crack usually means the whole thing is unusable. Covered, repaired or replaced depending on the damage.

With an accidental plan, yes. Without it, you're still covered for mechanical and electrical failures, just not the drop or knocked-off-the-bed moments.

Manufacturer warranties typically cover defects for one year, and they almost always exclude accidental damage. A SureBright Anywhere plan covers longer, and covers the failures the box warranty walks away from, which on e-readers is most of them.

Yes. Dead pixels, display lines, and uneven display lighting caused by an internal display failure are covered mechanical and electrical failures. If the issue was caused by accidental damage instead, it's handled under your Accidental Damage coverage.

Yes. Unexpected mechanical and electrical failures that prevent your e-reader from powering on are covered after the manufacturer's warranty expires. If the issue was caused by a drop or liquid spill, it's handled under your Accidental Damage coverage instead.

Yes, all of them. Kindle, Kobo, Boox, Nook, PocketBook, doesn't matter the brand. The plan follows the device.

Yes. You can add a SureBright Anywhere Breakdown protection plan within 90 days of purchase, or an Accidental Damage plan within 30 days of purchase.

That one isn't on us, and here's why it matters: theft and loss are typically insurance territory, while a SureBright plan covers physical damage and breakdown. If your e-reader gets damaged, we step in. If it gets stolen or goes missing, that's a different kind of product.

Then you're not stuck rebuying at full retail. If it's beyond fixing, you'll get a replacement or reimbursement up to your plan's limit. Repair is the first goal, but when it's not possible, this is the safety net.

Rest assured. You can reach out to SureBright Anywhere via phone or email and we'll get the issue sorted for you.