Protect the technology that tracks your pet

Your plan provides protection for qualifying internal mechanical and electrical breakdowns in pet GPS trackers, including certain electronics, charging circuits, controls, and sensors.

Yes. Normal wear and tear that compromises the normal functioning of the device is covered.

A breakdown must be reported within 30 days of the failure.

You'll need your Agreement, sales invoice, and purchase receipt when requesting service. You can keep these documents in your Warranty Vault for easier access.

If your tracker cannot be repaired economically after a qualifying breakdown, your plan may provide a replacement or reimbursement according to its terms.

Breakdown protection begins after the shortest applicable portion of the manufacturer's warranty expires. Power surge protection starts from the date of purchase.

Yes. You can cancel your plan within the first 30 days and receive a 100% refund. After that, you'll receive a prorated refund.

No. Signal, reception, network coverage, and dead-zone issues are excluded from the plan. Protection applies to qualifying hardware breakdowns within the tracker.

A deductible may apply to an approved claim. Your Confirmation Email specifies whether one applies and the applicable amount.

Yes. SureBright Anywhere lets you add protection after purchase, subject to the applicable plan and purchase requirements.