Protection for the sound you take everywhere

Yes, and it's probably our single most common claim. A dead left earbud isn't a battery issue, it's almost always a driver or connection failure, and that's covered.

Yes. A case that won't charge, a lid that won't latch, contacts that wear out, all covered.

Usually. A Bluetooth chip that stops syncing or a pairing button gone unresponsive is a hardware failure, and that's covered.

Yes, these are structural failures and they're covered, repaired or replaced depending on the damage.

That's outside the plan, loss isn't the same as damage. Some manufacturers sell single-earbud replacements directly if that's your situation.

Wherever you bought them, coverage follows the headphones, not the store.

Rest assured. You'll get a replacement or reimbursement up to your plan's limit, no negotiation.

You don’t have to rush your decision at the store checkout. You have 30 days from your original date of purchase to add full Accidental Damage protection, and up to 90 days to secure coverage against everyday mechanical breakdowns, component failures, and manufacturing defects.

You can file a claim online through our digital portal in under two minutes. Just let us know what happened and upload a quick photo of the issue. You don't need to deal with tedious registration forms to get things moving.

Absolutely. If you cancel within the first 30 days, you'll receive a full refund. After 30 days, you'll get a pro-rated refund.