Protect your hearing aids with coverage that listens

Breakdown coverage begins after the shortest applicable portion of the manufacturer's warranty expires. Your Confirmation Email contains your specific coverage dates.

Once a covered breakdown is reported, the issue is reviewed under the protection plan. If the claim qualifies, the applicable service is arranged according to the plan terms.

Provide your Agreement, sales invoice, purchase receipt, and details about the failure when requesting service. You can store your purchase documents in your Warranty Vault for easier access.

A breakdown must be reported within 30 days of the failure.

If a breakdown cannot be repaired economically, the plan may provide a replacement or reimbursement according to the applicable terms of your warranty plan.

Yes. Internal mechanical and electrical breakdowns of functional components can qualify for coverage when they meet the plan requirements.

Yes. Power surge protection applies to hearing aid charging cases when internal electrical breakdowns result from a power surge and meet the plan requirements.

A subsequent breakdown can be submitted for consideration under the protection plan. Each claim is reviewed according to the applicable coverage terms.

Yes. The plan includes a 30-day free-look period with a 100% refund.

A deductible may apply to an approved claim. Your Confirmation Email specifies whether a deductible applies and the applicable amount.

No. The protection plan is non-transferable and remains associated with the original covered purchase.