Keep your go-to pieces sparkling with our jewelry warranty

It protects against mechanical or electrical breakdowns caused by defects in materials or workmanship. Certain gemstone loss caused by those defects is also protected.

Your SureBright Anywhere coverage begins after the manufacturer's warranty ends, giving your jewelry continued protection instead of overlapping with the original warranty.

Yes. You can add a SureBright warranty within the allowed purchase window, so you don't have to decide about protection at checkout.

If a covered failure can't be repaired, we'll replace the piece or provide the applicable reimbursement, up to its original purchase price.

Replacement is based on the item's original purchase price, not a later increase in its value. Sales tax and handling costs on a replacement are your responsibility.

Our No Lemon policy has your back. After three completed repairs for the same problem within 12 months, the fourth occurrence triggers a replacement or applicable credit.

Don't let a small problem sit in the jewelry box. Report a failure within 30 days of when it happens so we can get the service process moving.

Start with us before arranging a repair. All repairs need prior authorization, so unauthorized work won't be reimbursed.

Keep your Agreement, sales invoice, and receipt handy. They're required when requesting service, making it easier to verify your purchase and get things moving.

No. Your warranty stays with the original purchaser and doesn't transfer when the jewelry is gifted or sold. If a replacement is issued, it needs a new Agreement for future protection.