Protect the equipment that helps you move

Breakdown coverage begins after the shortest applicable portion of the manufacturer's warranty expires. Your Confirmation Email contains your specific coverage dates.

Eligible powered equipment can include items such as stair lifts, patient lifts, and power lift chairs, subject to the plan's eligibility and terms.

Provide your Agreement, sales invoice, purchase receipt, and details about the breakdown when requesting service. Your Warranty Vault can keep these documents together for easy access.

A covered breakdown must be reported within 30 days of the failure. Reporting it within this period allows the claim to be reviewed under the plan terms.

Yes. Eligible internal mechanical failures of functional components can qualify for coverage when they meet the requirements of the plan.

If an eligible breakdown cannot be repaired economically, the plan may provide repair, replacement, or reimbursement according to the applicable terms.

Yes. The plan includes a 30-day free-look period with a 100% refund. After that, cancellation may result in a prorated refund, less any applicable administrative fee.

Each reported breakdown is reviewed according to the applicable terms of your protection plan. Eligible repairs can be handled through the plan's service process.

The plan remains associated with the original covered purchase. Your coverage details continue to be governed by the terms and information in your plan.

Yes. Each eligible product can have its own protection plan, allowing covered mobility and accessibility equipment to receive protection according to its individual plan terms.