Protection for the devices that support better care

The plan covers mechanical and electrical breakdowns of medical devices, subject to the applicable terms, conditions, and exclusions.

Yes. Eligible medical devices used in a residential setting can qualify for protection when the product and breakdown meet the plan requirements.

Mechanical or electrical breakdowns resulting from normal wear and tear may qualify for coverage when they meet the plan requirements.

A breakdown must be reported within 30 days of the failure so it can be reviewed according to the plan terms

You'll need your Agreement, sales invoice, and purchase receipt, along with details about the breakdown. These documents can be stored in your Warranty Vault for easy access.

If a covered breakdown cannot be repaired economically, the plan may provide repair, replacement, or reimbursement according to the applicable terms.

A deductible may apply to an approved claim. Your Confirmation Email specifies whether a deductible applies and the applicable amount.

Yes. The plan includes a 30-day free-look period with a 100% refund. After that, cancellation may result in a prorated refund, less any applicable administrative fee.

Your Confirmation Email contains your coverage dates, deductible information when applicable, and other details specific to your protection plan.

Eligible breakdowns can be submitted during the applicable coverage period, with each claim reviewed according to the terms of your protection plan.